Dog death on United raises questions about its track record
United Airlines, under siege over the death of a puppy on one of its flights, says the flight attendant who ordered a passenger to put her pet carrier in the overhead bin didn’t know there was a dog inside.
Passenger who was dragged off jetliner settles with United
The passenger who was dragged off a flight after refusing to give up his seat settled with United for an undisclosed sum Thursday in an apparent attempt by the airline to put the fiasco behind it as quickly as possible.
United raising limit on payments to bumped flyers to $10K
United Airlines says it will raise the limit — to $10,000 — on payments to customers who give up seats on oversold flights and will increase training for employees as it deals with fallout from the video of a passenger being violently dragged from his seat.
United CEO says no one will be fired for dragging incident
The CEO of United Airlines says no one will be fired over the dragging of a man off a plane — including himself.
Lawyer: Dragged passenger will need reconstructive surgery
United Airlines and the city of Chicago may find themselves the target of lawsuits by the man who was dragged off a United plane in Chicago last week after refusing to give up his seat.
Lawyer: Dragged passenger lost 2 teeth and broke his nose
The passenger dragged from a United flight lost two front teeth and suffered a broken nose and a concussion, his lawyer said Thursday, accusing the airline industry of having “bullied” its customers for far too long.
Phones and social media turn consumers into whistleblowers
Look out, Corporate America. Customers armed with smartphones and video cameras are watching when you screw up.
Airlines pushing back on talk of banning overbooking flights
With the federal government and a Senate committee looking into the dragging of a man off a United Express flight, airlines are beginning to speak up against any effort to bar them from overselling flights.
United faces public-relations fiasco over dragged passenger
United is getting pummeled on late-night TV.
Local pilot detained for alcohol in Scotland
A Columbus man was one of two United Airlines pilots arrested over the weekend on suspicion of being under the influence of alcohol while preparing to fly from Scotland to New Jersey.
United to let lucky travelers fly on $0 tickets
United Airlines said on Friday that it will honor the tickets it accidentally gave away for free. The decision is good news for people who