Surprising Sonya: Customers provide Hardee’s employee with $1,900 ‘thank you’
By necessity, customers’ encounters with Sonya Baldwin are brief.
For 23 years, Baldwin has worked the drive-through window at Hardee’s Restaurant near Leigh Mall in Columbus. Although her interactions with drive-through customers last only seconds, her always-sunny disposition has left an enduring impression on them.
Monday Profile: Ida Smith’s tried and true routine at Hardee’s has been a customer favorite for three decades
Every morning at 4:30, Ida Smith turns on the ovens behind the counter at Hardee’s. Then, she starts preparing the first batch of more than 200 biscuits she bakes every day for hungry commuters on their way to work.